Last Updated: 24 October 2025 | Version: v1.1.0
Compliant with Nigeria Data Protection Act 2023
1. Introduction
TownMart (“we”, “our”, “us”) operates as a hyperlocal e‑commerce platform connecting local vendors in Mowe Town with customers. This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable regulations including FCCPC, NCC, NITDA, and CBN guidelines.
2. Personal Data We Collect
We collect:
• Account Information (name, phone number, email)
• Delivery Information (address, contact person)
• Vendor KYC Information (NIN, BVN, business name, bank details)
• Transaction Data (orders, payments)
• Device and Usage Data (IP address, browser details)
3. Legal Basis for Processing
We process your data based on:
• Consent
• Contractual necessity
• Compliance with legal obligations
• Legitimate business interest
4. How We Use Personal Data
• To create and manage customer/vendor accounts
• To process orders and payments
• To prevent fraud and ensure platform security
• To meet regulatory obligations
• To communicate important updates
5. Data Sharing
We may share data with:
• Third-party delivery partners
• Payment processors (e.g., Paystack)
• Regulatory bodies when required by law
6. Data Retention
Data is retained only as long as reasonably necessary for business operations or regulatory compliance.
7. Data Subject Rights
In line with NDPA 2023, users may:
• Request access to their data
• Request correction or deletion
• Withdraw consent
• Lodge complaints to the Nigeria Data Protection Commission (NDPC)
8. Security Measures
We implement administrative, physical, and technical safeguards to prevent unauthorized access.
9. Contact
Email: privacy@townmart.com.ng
Address: The Town Growers Hub Ltd, Lagos, Nigeria
By continuing to use TownMart, you acknowledge that you have read, understood, and agree to this Privacy Policy.
